Free CMQ/OE Practice Test
1. One impediment to bringing about effective change is the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, and never because of any fundamental aspects of the experiment. This is what’s called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational portions of which of the management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The data management approach by which individuals add their knowledge to a common storehouse (say for example a database) is known as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), but it also uses many tools which are not a proprietary the main methodology. Which of the outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache procedure for business processes is called the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name comes from studies of workers at the factory called Hawthorne Works during the early the main last century. The study learned that when workers know they’re being monitored in an asq cmq oe question bank, the outcomes with the experiment usually are distinct from those achieved by workers involved in much the same experiment who will be unaware they are being monitored. Sometimes the difference is positive, and frequently the difference is negative, however, if workers know they’re being observed in an experiment, the outcomes will often be skewed, and this has to be taken into consideration.
2. B: Human relations management. Abraham Maslow’s theories are foundational towards the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which many people have described as a pyramid. Towards the bottom include the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow believed that no one is able for individuals to get the goal of meeting their more impressive range needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The data management approach by which individuals add their knowledge to a common storehouse (say for example a database) is known as a codification strategy, or push strategy. The opposite answer choices are all instruments or strategies widely used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, would be included in the Five Whys way of dealing with the main of an problem. The diagram concept originated by Kaoru Ishikawa, and it’s also widely used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache procedure for business processes is called the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually found in the design of employee training programs.
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