Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is caused by you whenever Amazon mis-handles your inventory. Amazon manages something similar to 350 million products worldwide, so it’s not surprising that inventory discrepancies are likely to sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges qualify for Amazon FBA reimbursement.
Generally, it’s your choice to recognize occurrences that be entitled to Amazon FBA reimbursement and submit the right claims. The whole process is hard and time-consuming. Also, remember that claims for any of those errors must be filed within 18 months of the occurrence.
The following information breaks down what Amazon FBA reimbursement is, and the way you can most easily recover money that’s rightfully yours.
Kinds of Amazon FBA reimbursements
5 premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to get lost for the duration of shipping or misplaced within the warehouse. Another common cause is wrong barcoding. Awkward, the only method to be sure what’s taking place within your inventory is usually to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse as well as in the course of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
In the Amazon fulfillment center
On the way from the fulfillment center towards the customer
That could fulfillment center
Missing in fulfillment centers in the past 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit can help you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a refund, but would not return an item
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Sixty days: customer granted different on the refund guarantee following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement in the event it does. The only method to be positive about this is usually to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It’s your responsibility to find out if such fees are overcharged and still provide proof in an Amazon claim that supports lower product size and dimenstions.
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