Huntington Beach is the latest city to engage their citizens like never before with their MyHB mobile app. City officials learned that 40% of traffic to the city’s website was from mobile phones. Using features like Government, Beach Information, Experience HB, City News, Upcoming Events, and Services, citizens will quickly realize it simpler than ever before to stay linked with their city with simply a few taps on his or her smart phone.
Residents and visitors alike are now able to find information about facilities, libraries, points-of-interest along with the over 100 parks, as well as information, telephone numbers, maps and directions, as well as have accessibility to city council agendas. They can stay informed and up-to-date on the latest happenings and upcoming events through the City News and Upcoming Events sections. The status of requested permits might be checked in the app with all the permit number, APN or property address. Beach Info is the most visited tabs on the city’s website. Now surfers and beach goers can find out beach conditions by incorporating taps in the Public Works App. Beach and surf conditions supplied by Surfline are fed into the app daily at 7:05am. Characteristics and operations will periodically be added.
Month after month, town will come with a special tab to spotlight a celebration or service which is unique to that particular month. Dynamic information will likely be time sensitive and ever-changing as events appear and vanish. The very first such event may be the city’s upcoming airshow. The app is launching with functionality to advertise the airshow, providing all pertinent event information and including an FAQ section. Also available, will likely be parking information, and Uber and Lyft drop-off and pick-up locations. Citizens are able to report issues and incidents amongst the airshow that will be received, tracked, and resolved by police and city officials, determined by issue type. The data collected will likely be valuable not just in handle the down sides as is also reported but to improve upon citizen experience for those future events.
Keep an eye out to the capability to Report an Issue through the app, because the city offers to replace their current issue reporting provider with the MyCivic RAI following the year.
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