Decanting tenants an outstanding practice guide


Whenever a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the large number of displaced tenants inside the impacted area. The Housing Association required a crisis housing solution to the team that may provide:

• 24/7/365 use of comfortable, long-term accommodations

• Flexible leasing terms and length of stay options

• Convenient locations within the impacted areas additionally,

to ensure costs were managed effectively, the organization required a remedy that included consolidated, centralised billing. Previously, affiliates were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and also the client.


The Housing Association had to secure an extensive emergency housing solution that could keep your charges down and streamline the billing process hence the CATS team could focus on meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes and more, might supply the Housing Association CATS teams with furnished apartments to have an extended stay over Four weeks. This solution offered several advantages, including:

• Major cost benefits

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to hotel rooms, and identifying convenient options in a specific location, the client surely could reduce staff overtime previously used on invoicing and processing, eliminate short term stay hotel taxes and caused Jigsaw to barter exceptional leasing terms longer (8 week) stays.

• Improved operating efficiencies through centralisation

Centralisation with the temporary housing process through Jigsaw allowed the customer to boost operating efficiencies through providing just one source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an urgent situation housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger areas, full-size kitchens and separate living rooms. This solution allowed the client’s employees to concentrate less about the stress and inconveniences associated with escaping home for long amounts of time and more on fulfilling the displaced tenant’s needs.

• Enhanced access to details

Centralised event data allowed for simplified and consolidated catastrophe reporting. In addition, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw surely could help the client save lots of time, money and resources. As a result, the Housing Association enjoyed a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. For more information on this case study or how Jigsaw perform together with you use a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the form below.

For more info about decanting social housing please visit website: click.

Leave a Reply